Outside Sewer Line Protection

Annual Limit: up to $6,000 for Repair Coverage for parts and labor and up to an additional $4,000 for material and labor for public street cutting and repair and a reimbursement of up to an additional $1,000 per annual term is reimbursable for landscape restoration for raking and seeding.

Repair coverage will begin 30 days after enrollment and is subject to eligibility. Additional exclusions and restrictions may apply. For complete information on the plan, including applicable terms and conditions, see the Customer Agreement.

• Convenient monthly billing options available
• Professional service from our skilled, in-house technicians or pre-qualified local service providers
• Phone service is available 365 days per year, 24/7
• No deductibles or trip charges
• Add your plan with confidence. Your can cancel your plan any time with 30 days’ notice and you will only be responsible for payment for the months you are on the plan.

Q: Doesn't my homeowners insurance cover this? Isn't the utility responsible?

A: For most people, the answer to this question is, “No.” Most standard homeowners insurance policies do not cover the service lines. And utility companies are usually only responsible for the mains, but not for the lines that connect the home to the mains. Your individual homeowners insurance and utility policies may vary depending on your location so check with your local officials and utility company.

Q: What are some common problems with outside sewer lines?

A: Tree or plant roots are often drawn to breaks in sewer lines. Those roots can grow into the lines, leading to a blockage.

Q: My sewer line is pretty long. Is there a limit to what length of sewer line will be covered?

A: No. There is no minimum or maximum sewer line length required for enrollment.

Q: Would the septic tank at my home be protected with this plan?

A: The plan would cover an outdoor line leading to a septic tank, but would not cover the tank itself, nor its parts.

Q: Will a sheared line be covered by this plan?

A: Unfortunately, we cannot cover lines that are sheared off at the foundation, which may be the result of a shifting home foundation.

Q: Do I need to have an access point for sewer line service?

A: Yes. Customers must have an access point installed at their home for sewer line work to be done. This access point is sometimes referred to as a “clean-out.” Many homes have access points installed already. (Access point or “clean-out” installation is not part of coverage).

Q: Does the plan cover landscaping that may be needed due to repair work done on my property?

A: Yes. The plan includes up to $1,000 per year in reimbursement for backfilling, leveling, seeding and raking that are needed due to a covered outside sewer line repair.