Oncourse Home Solutions 'Defaults' Information

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NEW WARRANTY PLANS INCLUDE:
24/7 Customer Service
$0 Deductibles
$0 Trip Charges

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For urgent repair service, please call our toll-free service number, which is available 24 hours a day at (888) 801-5057. When our chat feature is available, you may also request service via chat.

You can reach a customer service representative via text Monday - Friday, 7:30AM-6:00PM CT (Central Time), Saturday from 7:00AM-4:30PM CT (Central Time). Just text 630-557-8367 and type the word Hello to start the conversation.

We know how important it is to answer your call right away and provide fast and easy appointment scheduling. There are times, however, when we have higher call volumes due to seasonal changes, and this can prevent us from answering your call right away. In addition to talking to us on the phone, you can also chat on our website with a customer service representative during standard business hours. Chat agents can schedule service and assist with billing or account questions.

For non-urgent repair requests, please click the 'Repair Plan' tab below and complete the form. For maintenance requests, please click the 'Maintenance Plan' tab below and complete the form.

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Appliances and Electronics

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Affordable electronics and surge protection plans for your home.

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Heating and Cooling

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Maintenance, repair, and warranty plans for your heating and cooling systems.

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Utility Line Repair

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Warranty plans for electric, gas, plumbing, outside water and sewer lines.

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Value Bundles

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Save money with Complete Home and bundled home warranty products.

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Save Time

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Don’t waste time searching for a service provider.

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Save Money

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Helps you pay for expensive repair and replacement costs.

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Qualified Providers

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We use only pre-screened local service professionals.

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24/7 Phone Service

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Your call will be answered, any day, any hour.

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Why do I need a home warranty?

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Learn More
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::Maintenance Tips Form Target Company::

PHS

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https://www.pages02.net/yourhomesolutions/evs/Join-Email-Pivotal-Home-Solutions-Eversource

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Get Email News and Reminders

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One topic per line, use shift+enter

::Contact Us Topics::

General Feedback
Billing Question
Repair Plan Information
Leasing Information
Join Service Provider Network
Other

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If you smell natural gas in your home, leave immediately. Do not operate anything that could cause a spark, including lights, cell phones, flashlights, and appliances. From a safe location, call 911 and your local utility, which will dispatch a crew to check on the source of the odor and make the area safe.

Chat With Us

Need help? Have a question? Our chat team is available Monday - Friday, 7:30AM-6:00PM CT (Central Time), Saturday from 7:00AM-4:30PM CT (Central Time). To chat with a customer service representative, please click the blue "Click to Chat!" tab on the right side of the page. Chat agents can assist with setting up a claim and scheduling appointments, as well as answering billing questions, assisting with cancelations, enrollments, and more.

SMS

You can reach a customer service representative via text at 630-534-9190 Monday - Friday, 7:30AM-6:00PM CT (Central Time), Saturday from 7:00AM-4:30PM CT (Central Time). Standard messaging rates may apply.

Reach Us By Phone/Mail

Customer Service Hours

For assistance, call (888) 801-5057
24 hours a day, 7 days a week

Sales Department Hours

Monday-Friday, 7:00AM-7:00PM CT (Central Time)
Saturday, 7:00AM-5:00PM CT (Central Time)

Mailing Address

P.O. Box 5370, Naperville, IL 60567

Office of the President

To contact the Office of the President, please click here.

::Contact Us Legal Permission::

Do you permit us to contact you by phone in the future with information about goods and services that you have already purchased or that you'd like to purchase. We may use an automatic dialing system or a prerecorded message to do so. You do not need to provide this permission in order to purchase or receive any goods or services.

::Contact Us Legal Information::

Do not include sensitive information in the field below, such as SSN, tax ID, utility account numbers, credit card numbers, etc.

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https://www.facebook.com/PivotalHomeSolutions

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https://twitter.com/pivotalhome

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Company Info

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Questions?

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Join Our Service Provider Network

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/pages/contact-us/

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888-801-5057

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24/7 Phone Service

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Oncourse Home Solutions and all of its associated brands do not offer regulated utility services. Customers are not required to buy products or services from Oncourse Home Solutions or its associated brands to receive the same quality of service from any utility and are not provided by or guaranteed by any utility.

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https://www.pinterest.com/pivotalhome/

::Request Service Phone Instructions::

For urgent repair service, please call our toll-free Oncourse Home Solutions service number, which is available 24 hours a day at (888) 801-5057. You can reach a customer service representative via text Monday through Friday 7:30 a.m. – 6:00 p.m. and Saturday 8 a.m. – 4:30 p.m. Just text 630-557-8367 and type the word Hello to start the conversation.

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https://www.pinterest.com/pivotalhome/

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Oncourse Home Solutions® is not an affiliate of NIPSCO®. Oncourse Home Solutions repair and maintenance plans are not regulated utility services. Plans are not provided or guaranteed by the utility, NIPSCO®. Your participation in, and your payments for, these plans do not affect your utility service.

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855-890-9775

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877-642-6747

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https://www.pinterest.com/pivotalhome/

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Oncourse Home Solutions is not an affiliate of Vectren, the utility. Oncourse Home Solutions repair and maintenance plans are not regulated utility services. Oncourse Home Solutions plans are not provided or guaranteed by the utility, Vectren. Your participation in, and your payments for, these service plans do not affect your utility service. All questions related to Oncourse Home Solutions should be directed to Oncourse Home Solutions and not Vectren.

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Oncourse Home Solutions is not an affiliate of Columbia Gas®. E.S.P.® repair and maintenance plans are not regulated utility services. E.S.P. plans are not provided or guaranteed by the utility, Columbia Gas. Your participation in, and your payments for, these service plans do not affect your utility service.

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::Footer Questions Phone::

855-890-0127

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American Home Solutions is a d/b/a of Oncourse Home Solutions, LLC.

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Did You Know?

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Interior and exterior natural gas line repairs are often not covered by homeowners insurance.

There could be hundreds of feet of natural gas lines running inside your home, through your yard or to outdoor equipment. Over time, normal wear and tear may cause leaks to these lines, requiring immediate attention. As the homeowner, you may be faced with the cost to repair your home’s interior and exterior natural gas lines if repairs are needed. By enrolling in the Complete Gas Line Protection Plan, you’ll be covered for repairs necessitated by leaks caused by normal wear and tear to exposed interior natural gas lines, plus leaks to your customer-owned exterior natural gas lines.

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Learn More

/products/complete-gas-line-protection

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Did You Know?

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Learn More

/products/complete-gas-line-protection

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https://www.pinterest.com/pivotalhome/

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::Footer Questions Phone::

888-633-9185

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Did You Know?

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A power surge could be caused from a variety of things other than a lightning storm!

You likely already know that power surges can cause extensive damage to your electronic items. However, there are a lot of people who don’t know that surge damage may be related to causes other than from a storm. Your furnace, your refrigerator — or other appliances that cycle on and off — may be slowly damaging your home’s electronic items. Restoring power after an outage can also cause harm. Protect your home's appliances with our Surge Protection Plan and get the peace of mind you deserve.

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Learn More

/products/surge-protection-2k

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https://www.pinterest.com/pivotalhome/

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::Footer Questions Phone::

800-359-1541

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Did You Know?

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Learn More

/products/surge-protection-2k

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