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NEW WARRANTY PLANS INCLUDE:
24/7 Phone Service
$0 Deductibles
$0 Trip Charges

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For urgent repair service, please call our toll-free service number, which is available 24 hours a day at 855-890-8792.

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Appliance Repair

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Old appliances? No problem! Protect your kitchen and laundry today.

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Heating & Cooling

::Heating And Cooling Grid Subhead::

Maintenance and repair plans for your heating and cooling systems.

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Utility Line Repair

::Utility Lines Grid Subhead::

Buy coverage for your electric lines, gas lines, plumbing or outside water and sewer.

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Value Bundles

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Save money by buying a complete home warranty or a bundled set of products.

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Save Time

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Don’t waste time searching for a service provider.

::Save Money Title::

Save Money

::Save Money Content::

Helps you pay for expensive repair and replacement costs.

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Qualified Providers

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We use only pre-screened local service professionals.

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24/7 Customer Service

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Your call will be answered, any day, any hour.

::Why Need Title::

Should I buy a home warranty?

::Why Need Button::

Learn More
/pages/why-buy-a-home-warranty

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Did You Know?

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Outside sewer and water line repairs are often not covered by homeowners insurance.

Our Protection Plan protects you against unexpected repairs up to $14,000 each year.   Water and sewer lines can leak or break for a variety of reasons, such as overgrown tree roots, corrosion or wear and tear. If you suffer a line break or pipe burst in either your outside sewer or water lines, it may be your responsibility to find a service provider and have the leak repaired. 

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Outside Water and Sewer Line Coverage

 

::DYK Button::

Learn More
/products/outside-sewer-and-outside-water-line-protection

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::Maintenance Tips Form Target Company::

PHS

::Maintenance Tips Form Target Url::

https://www.pages02.net/yourhomesolutions/evs/Join-Email-Pivotal-Home-Solutions-Eversource

::Maintenance Tips Title::

Get Email News and Reminders

::Maintenance Tips Content::

Sign up to receive our monthly informational newsletter, special offers, 
and valuable home maintenance reminders.

::Customer Service Hours::

24 hours a day,
7 days a week

::Sales Department Hours::

Monday-Friday, 7 a.m. to 7 p.m.
Saturday, 7 a.m. to 5 p.m.

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::Contact Us Topics::

Repair Plan Information
Join Service Network
Billing Question
General Feedback
Other

::Contact Us Content::

If you smell natural gas in your home, leave immediately. Do not operate anything that could cause a spark, including lights, cell phones, flashlights, and appliances. From a safe location, call 911 or your local utility, which will dispatch a crew to check on the source of the odor and make the area safe.

For non-urgent inquiries: Please fill out the form below and one of our customer service representatives will contact you within 2 business days. If you prefer, you may call us at toll-free at 855-890-8792 or write to us at P.O. Box 5370, Naperville, IL 60567.

Please complete our Repair Request Form for non-urgent repair requests.

::Contact Us Legal Permission::

Do you permit us to contact you by phone in the future with information about goods and services that you have already purchased or that you'd like to purchase. We may use an automatic dialing system or a prerecorded message to do so. You do not need to provide this permission in order to purchase or receive any goods or services.

::Contact Us Legal Information::

Do not include sensitive information in the field below, such as SSN, tax ID, utility account numbers, credit card numbers, etc.

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Follow Us

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https://www.facebook.com/PivotalHomeSolutions

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https://twitter.com/pivotalhome

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Company Info

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Questions?

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Join Our Service Provider Network

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::Footer Questions Email::

/pages/contact-us/

::Footer Questions Phone::

855-890-8792

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24 hours a day, 
7 days a week

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::Footer Main Disclaimer::

©2017 Pivotal Home Solutions, a retail operations segment of Southern Company Gas. All rights reserved.

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Pivotal Home Solutions and all of its associated brands do not offer regulated utility services. Customers are not required to buy products or services from Pivotal Home Solutions or its associated brands to receive the same quality of service from any utility and are not provided by or guaranteed by any utility. 

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::Request Service Phone Instructions::

For urgent repair service, please call our toll-free Nicor Home Solutions service number, which is available 24 hours a day at 855-890-8792.

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Nicor Home Solutions is an affiliate of Nicor Gas and is not regulated by the Illinois Commerce Commission.  Customers are not required to buy products or services from Nicor Home Solutions in order to receive the same quality of service from the gas utility.

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NIPSCO Home Solutions is not an affiliate of NIPSCO®. E.S.P. service plans are not regulated utility services. E.S.P. service plans are not provided or guaranteed by the utility, NIPSCO.

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Columbia Home Solutions is not an affiliate of Columbia Gas® of Massachusetts. Guardian CareSM service repair and leasing plans are not regulated utility services. Guardian Care service repair and leasing plans are not provided or guaranteed by the utility, Columbia Gas of Massachusetts.

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Pivotal Home Solutions is licensed to market products as Vectren Services and is not affiliated with Vectren, the utility.

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