How to Contact Pivotal Home Solutions

By Phone:  888-801-5057

Customer Service Hours
24 hours a day,  7 days a week

Sales Department Hours
Monday-Friday, 7 a.m. to 7 p.m.
Saturday, 7 a.m. to 5 p.m.

Postal Mail
P.O. Box 5370, Naperville, IL 60567

Contact us via email:
For non-urgent inquiries: Please email us and one of our customer service representatives will contact you within 1 business day. If you prefer, you may call us at toll-free at 888-801-5057 or write to us at P.O. Box 5370, Naperville, IL 60567.

IMPORTANT: If you smell natural gas in your home, leave immediately. Do not operate anything that could cause a spark, including lights, cell phones, flashlights, and appliances. From a safe location, call 911 and your local utility, which will dispatch a crew to check on the source of the odor and make the area safe.