Preparing your home for annual service is important for expedient service, preventing accidents and helping you to become familiar with details and issues of your home-comfort system.
Follow this how-to guide:
- You should receive a phone call or email from the contractor a day, or a few days, before your appointment for confirmation.
- Know the location of all HVAC systems and components (heating or cooling equipment, ductwork, thermostats, water heater system, humidity-control systems, ventilation and circuit breakers/fuse box), and how to access these systems (through a crawl space, attic, basement, etc.).
- Make sure that all equipment is accessible, and not blocked by furniture, or storage or other household items.
- Write down the manufacturer and model numbers of relevant equipment and store these in a safe location.
- Make sure that an adult (over the age of 18) is present when the HVAC technician arrives to allow them access into your home.
- Secure your pets in a room that is closed off from the area where work is being done. This will ensure the safety of your pet and the technician.
- If you have an issue with a heat pump freezing up (ice accumulation on the evaporator), turn the system off the night before so that it may have time to defrost before service.
- If you’ve had specific problems recently, such as uneven heating or rattling ducts, make a note of them and include as much detail as possible, such as symptoms and when the problems began.