View Repair Plans For Your Home: VIEW PLANS

Customer Service

Customer Service Hours
24 hours, 7 days a week

Sales Department Hours
Monday-Friday, 7 a.m. to 7 p.m.
Saturday, 7 a.m. to 5 p.m.

If you smell natural gas in your home, leave immediately. Do not operate anything that could cause a spark, including lights, cell phones, flashlights and appliances. From a safe location, call 911 or your local utility, which will dispatch a crew to check on the source of the odor and make the area safe.
For non-urgent inquiries: Please fill out the form below and one of our customer service representatives will contact you within 2 business days. If you prefer, you may call us at toll free at 877-642-6747 or write to us at: Nicor Home Solutions, P.O. Box 5370, Naperville, IL 60567.
Please complete our Repair Request Form for non-urgent repair requests. 

* Indicates a required field



By providing your phone number, you consent to allow us to call you regarding this request. We'd also like permission to contact you by phone in the future. By selecting "Yes" in the box below, you give Nicor Home Solutions and its agents permission to contact you at the telephone number listed above with information about goods and services that you have already purchased or that you'd like to purchase from Nicor Home Solutions. We may use an automatic dialing system or a prerecorded message to do so. You do not need to provide this permission in order to purchase or receive any goods or services.


Do not include sensitive information in the field below, such as SSN, tax ID, utility account numbers, credit card numbers, etc.


The No-Deductibles Difference

Pivotal Home Solutions 

Most home warranty plans cover just that – your whole home. When there's a claim, there may be a deductible or trip charge. Both mean the customer is paying more than expected.

With Nicor Home Solutions repair and maintenance plans, customers pay to cover just the appliances and systems that need coverage. You will have the option of convenient billing and will be treated to the highest standards both "on the phone" and "in the home."

We provide comprehensive coverage ...

Warranty customers don't like hearing "that's not covered" or being told about a "trip charge" or a deductible they must meet. Our home repair and maintenance plans cover all parts and labor, on qualifying repairs up to plan limits, related to mechanical and electrical failure caused by normal wear and tear or defects in workmanship. There's never a trip charge per claim.

Nicor Home Solutions Sidebar Testimonial Image

“Nicor Home Services is the greatest! Never having to call repair men ourselves is fantastic and what we like most. Just call Nicor Home Services and they handle it all. We never pay those high fees for repairs. Our Central Air, Furnace, Hot Water Heater, Inside and outside Water lines, Plumbing, Inside Electrical, Stove, Refrigerator, are all covered by Nicor solutions. No worries; if something breaks, stops working, light switch or outlet problems, clogs, need a new door bell, or just a maintenance check, call Nicor Solutions and relax, they'll handle the rest Luv, Luv, Nicor Home Solutions, They are truly more than worth their minimal monthly fee.”

—Vernia J. Liberty, IL

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Nicor Home Solutions  |  Offered by Pivotal Home Solutions  |  1751 W. Diehl Road, Ste 200  |  Naperville, Illinois  60563  |  877-642-6747