Preferred Outside Sewer Line Protection

• Up to $12,500 annually for parts and labor to repair or replace a clogged or broken outside sewer service line.
• Up to $12,500 annually for public sidewalk/driveway/road opening repairs related to a covered outside sewer service line repair.
• Reimbursement up to $500 per year for professional landscape restoration related to a covered outside sewer service line repair.
• Reimbursement up to $1,500 for a reasonable hotel room and up to $500 for reasonable boarding of house pets per covered repair if your sewer line is unusable and you need temporary housing as a result until service is restored (Any such hotel room or boarding must be authorized in advance).

Repair coverage will begin 30 days after enrollment and is subject to eligibility. Additional exclusions and restrictions may apply. For complete information on the plan, including applicable terms and conditions, see the Customer Agreement.

• Convenient monthly billing options available.
• Professional service from our skilled, in-house technicians or pre-qualified local service providers.
• Phone service is available 365 days per year, 24/7.
• No deductibles or trip charges.
• Add your plan with confidence. You can cancel your plan any time and you will only be responsible for payment for the months you are on the plan.

Q: What are some common problems with outside sewer lines?

A: Tree or plant roots are often drawn to leaks in sewer lines and can grow into the lines, leading to a blockage. Also, some older sewer lines were made with material susceptible to deterioration.

Q: Doesn't my utility company already cover this?

A: Utility companies are usually only responsible for the sewer mains, but they are generally not responsible for the lines that connect the mains and a home. Check with your own utility company for ownership.

Q: Doesn't my homeowners insurance cover this?

A: Standard homeowners insurance policies may not cover repairs needed due to normal wear and tear for these service lines. Your own homeowners insurance may vary.

Q: Will a sheared line problem be covered by this plan?

A: Lines that are sheared off at the foundation are not covered.

Q: Would the septic tank at my home be covered by this plan?

A: The outdoor line to the tank is covered by the plan, but the tank itself is not.

Q: Do you reimburse for damage to landscaping that may occur due to sewer line repair work that may be required?

A: Yes. We will reimburse up to $500 for material and labor for professional landscape restoration needed due to a covered repair.

Q: If a covered line repair requires the opening of a public sidewalk or public road, is that included?

A: Yes. Public sidewalk, public driveway and public road repairs related to covered line repairs are covered up to $12,500 annually with the Preferred Outside Sewer Line Protection¹ plan.

Q: Is there a limit in sewer line length I can have in order to sign up for this plan?

A: No. There is no minimum or maximum sewer line length required for enrollment.

Q: I was told I need to have an access point installed for sewer line repairs. Do I have to get it installed before any work can be performed at my home?

A: Yes. Customers must have an access point installed. This is sometimes referred to as a “clean-out” point. Many newer homes will have access points installed already.

¹ Some exclusions apply. Repair coverage begins 30 days after enrollment is accepted. Subject to eligibility. Preferred Outside Sewer Line Protection is intended for residential property owners; commercial and multi-unit buildings are not eligible. Outside sewer line ownership and repair responsibility varies depending on your location. American Home Solutions is not responsible for determining any local variation. Preexisting conditions, acts of God, system upgrades, digging hits, lines that run into or under your home’s foundation or slab, or other exclusions are not covered. For complete information on the plan, including applicable terms and conditions, see the Customer Agreement at YourHomeSolutions.com/agreement.